As people professionals, its important we have the skills and capability to develop high quality employee insights.

Business leaders need to understand the shifts that are changing how work gets done; how people feel about their work; levels of trust and confidence in the organisation; and the impact this is having.

At the same time, HR and communications teams need to be deeply informed and responsive to the employee experience. Making sure people remain connected and effective as they move to more hybrid and flexible ways of working.

The importance of leveraging the knowledge and views of leaders and employees has never been greater. Not only to build an engaged and resilient workforce but to allow your business to innovate, thrive and secure long term growth.

We specialise in the design of highly tuned employee research, measurement and feedback. Helping organisations to build their people listening and insights capability and encouraging an ongoing conversation in which employee views and ideas are openly heard and shared. Solutions to inform decisions, connect people and drive better results.

Custom designed solutions

We start with a simple premise. Your organisation and context is unique. Your challenges are unique. The insights you need are unique. Which is why all of our solutions are custom designed.

It may be that all you need is a short burst of work focused on a specific topic or problem, priced to your budget, acted upon quickly, and delivered remotely.  We’re here to make it easy for you to supplement your team with specific expertise – at a scale, time and pace that’s right for you.

  • measurement strategies & practice
  • employee insights
  • research & survey design
  • qualitative feedback
  • listening strategies
  • sentiment analysis
  • survey reports & action planning
  • measurement training & skills development

Whether ‘one off’ research or part of something wider; delivered face to face or remotely, we help you to explore the issues, narrow the focus and find the right solutions. Using survey design principles that have proven to be successful time and again.

It can be a challenge to navigate your way through employee data and feedback. Which is why we’re flexible in how we work with you and when it comes to costs. Clear and transparent project fees can be agreed in advance; or we can work to a daily or hourly rate.

We take a disciplined approach to asking questions, gathering facts and providing meaning. Uncovering the evidence based insights which allow you to understand both your specific areas of interest and the wider implications.

About us

As an employee communications and engagement specialist working in the energy sector, I was intrigued. Why did measurement and people insights always fall to the bottom of the agenda. Too hard; too complex; too time consuming? Surely, there must be a better way.

Fast forward and I’m convinced, more than ever, that in all walks of life, the more informed you are, the better decisions you make and the better results you achieve. It’s a straightforward notion that guides everything we do.

Most organisations get a sense for what people know, think and feel through their employee surveys or feedback. Which is great. But often, uncovering the real insights, the moments of truth if you like, needs more than ‘just another survey’.

Our start point is to focus on what you really need to know; to ask only the questions that matter; to listen deeply to what’s being said; to understand and bring to life what you discover; to act rapidly to improve.

We’ve tested and refined this logic over many years. We hope it can help you too.